Contact and FAQ

Motorcycle Wheel BalancersToolsFun Stuff
ApriliaKTM/HusabergUniversalBMW Front Axle ToolContact & FAQ
BMWMoto GuzziVespa/Kymco BMW Oil Filter WrenchTestimonials
DucatiMotor ScooterVictoryBMW Plug ToolLinks
Harley-BuellMV AugustaYamahaBMW Maintenance DVDChoosing a Balancer
HondaSuzukiNo-Mar Upgrade22 mm Front Axle ToolA Life of Bikes
KawasakiTriumphHarbor Freight UpgradeHarley Ignition Switch ToolMy Cars
  Spare PartsCustomer VideosBaseCamp Rides
HomeVisual Alert

Marc Parnes Products

Contact
For answers to your questions please check the FAQ below or
leave feedback. For more immediate service I can be reached in the shop at 714-842-9210 (please pardon the background noise J). I can also be reached via toll-free fax at 866-237-2705.


Frequently Asked Questions
Credit Cards, PayPal and other types of payment
Shipping Methods
How quickly do you ship?
What about Non-USA Shipments?
What if my bike isn't listed?
Where are your products manufactured?
What if I need more weights?
What kind of bead breaker do you suggest?
What can I use for a stand?
What do you know about the Harbor Freight Tire Machine?

How about a good tire mount/dismount bar for use with my tire machine?
Don't the wing screws throw the balance off?
Any tips for changing tires?
Where can I get spoke and clip on weights?
What is the ABEC rating of the bearings you use?
What if I drop a cone and damage the tip?

Credit Cards, PayPal and other types of payment
Currently I accept online credit card payments through PayPal. Recently PayPal simplified their process so that new users no longer need to establish a PayPal account, they simply enter their credit card info and that's it. In the case you don't want to use PayPal or just prefer to make your purchase over the phone please give me a call at (714) 842-9210. Return

Shipping Methods
Within the USA I ship via USPS Priority Mail for balancers and First Class Mail for Visual Alerts and Throttle Rings. International shipments ship Air Mail. For USA and Canadian shipments the cost is included in your purchase price. A tracking number is always available for the asking. Their performance has been very good and they have never lost a shipment. If you would like another carrier please let me know and I will quote any additional cost. Return

How quickly do you ship?
I try to have everything in stock all the time other than custom built items such as the Visual Alert UB. Normally orders placed before 1pm PT will ship the same day otherwise they will ship the next business day. Return

What about Non-USA Shipments?
I have shipped my products all over the world from Australia and China to the Republic of Georgia. The USPS does a great job of getting them there. You'll find International shipping rates on all of the product pages. Return

What if my bike isn't listed?
If you aren't sure which balancer will work for your application please
leave feedback or give me a call in the shop at (714) 842-9210. Return

Where are the products manufactured?
All of our products are manufactured in my shop right here in SoCal. Return
 
What if I need more weights?
Weights ordered with a balancer are shipped prepaid. If you need additional weights simply email me with the quantity you'd like and your zip code and I'll get back to you with a quote. Return

What kind of bead breaker do you suggest?
There are many bead breakers on the market but there are a few I found particularly interesting. One of them is sold by Aerostich Rider Warehouse  Just search for "Bead Breaker." Another one is from JC Whitney. Return

What can I use for a stand?
I've seen all kinds of creative ways of supporting my wheel balancer. The only basic rules are that each side be supported at the same height, that the height be greater than the radius of your largest wheel and that the supports be strong enough to support your wheel and balancer assembly safely. I like to use a set of jack stands available at most of the mass merchandisers. Here are sets from Harbor Freight, Advance Auto Parts and JC Whitney. Return

What do you know about the Harbor Freight Tire Machine?
Posts I've seen from guys that have purchased this machine seem to indicate that they are pretty satisfied with it. Some of them have upgraded to the
MojoLever and Mojoblocks. Otherwise they seem to like it. Update: I haven't seen them advertising it lately. Return

Don't the wing screws throw the balance off?
In a word, No.  Simply orientate the wing screws 180 degrees from each other so they cancel each other out. In other words, point one up and one down. Return

Any tips for changing tires?
The very first thing I suggest to callers looking for tips is to go down to their local NAPA auto parts store and get a gallon of RuGlyde rubber lubricant. This stuff is magic for removing and installing tires. I put some on a sponge and smear it on the bead when removing and installing the tire. It works wonders! My second tip if you're going to be changing tires manually, is to get the 3 piece set of MotionPro tire irons which is their part# 08-0049. A third tip is to take an old soft vinyl dish washing soap bottle and cut it up into strips about 2" wide. They make perfect rim protectors you can use between the rim and the tire iron so you don't scratch your wheel. Return

Where to get spoke and clip-on weights?
American Motorcycle Tire is a source for specialized weights. Return

Where can I get a better mount/dismount bar for my tire machine?
Check out Mitch's MojoLever. I have one and it really works! Return

What is the ABEC rating of the bearings you use?
I occasionally get asked what ABEC rating my bearings have. I source them from various suppliers so I'm not always sure but I would assume they are ABEC 3. The reality is that a higher rated bearing has no material effect on the accuracy of the balancer. ABEC 5 and up bearings are primarily used in very high speed applications that require ultra-precision tolerances in the cups and races. Not the case with a wheel balancer. Return

What if I drop a cone and damage the tip?
If the tip is damaged so that it will no longer fit on the shaft then please send it to me and I'll repair it for you. It takes a special .502" reamer to clean up the bore which I have. Please give me a call at (714) 842-9210 for mailing instructions. Return


                                     Copyright 2003-2013 Marc Parnes Products
                                              Last modified: 03/20/2017